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Your agency’s operation, run by those who run it daily
You sell and look after your customer. We collect, process, export and deliver, with a written procedure, a named point of contact and traceability of every piece from the moment it leaves your counter.
From the counter to the recipient
- CollectionWe call at your premises on the agreed frequency, or receive your cargo at our Miami warehouse.
- ProcessingWeighing, verification, labelling and system entry, piece by piece, with acknowledgement of what was received.
- ExportConsolidation and clearance by the chosen mode, with export documentation in order.
- DeliveryDistribution in Cuba to the recipient and closure of the shipment with their acknowledgement.
Clear terms from the first shipment
- A closed rate by weight and by mode, with no charges appearing later.
- A named point of contact with a phone number, not a generic mailbox.
- A tracking number per piece and status available at any time.
- Fixed departure frequencies, so you can commit to dates with your customer.
- A written exception procedure, with an owner and a response time.
- System integration with ours where the volume justifies it.
We work with agencies, not with the public
We do not compete with you for your customer. Almendares does not serve individual senders: our relationship is with the agency, and your book of business stays yours.
That decision shapes everything else. We can give you daily capacity, stable pricing and a serious procedure because our business is the operation, not the counter.
And if you carry your own cargo to Cuba and only need delivery, that mode is contracted on its own.
Ask for your agency's terms
Tell us weekly volume, destination provinces and mode, and we will prepare the proposal with rates and frequencies.
Almendares Courier Solutions Inc.
2000 NW 135th Ave
Miami, FL 33182
United States